How to Buy New Era Products from Taobao Using Mulebuy

2025-04-08

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For international shoppers, purchasing New Era hats, apparel, and accessories directly from Taobao can be challenging due to language barriers, payment restrictions, and shipping limitations. That’s where Mulebuy, a reliable China-based Taobao purchasing agent, comes in. This guide will walk you through the process step-by-step.

What Is Mulebuy?

Mulebuy is a trusted Taobao shopping proxy that helps global buyers purchase items from China and ship them worldwide. They handle order placement, payments, quality inspection, warehousing, and international delivery—simplifying cross-border shopping.

Step 1: Finding New Era Products on Taobao

Before using Mulebuy, identify the New Era product you want from Taobao:

  • Search for "New Era" (or "纽亦华," New Era in Chinese) on Taobao.com.
  • Check seller ratings, reviews, and sales volume to ensure authenticity.
  • For popular styles, refer to this Handy Spreadsheet Guide

Step 2: Registering with Mulebuy

Sign up on Mulebuy’s Website

  1. Provide email, phone number, and shipping address.
  2. Verify your account via email or SMS.

Pro Tip: Users in the USA, EU, or Australia enjoy tax-free thresholds; confirm local regulations.

Step 3: Placing an Order via Mulebuy

Submit product details under Mulebuy’s "Paste Taobao Link" option:

  • Paste the Taobao URL of the New Era item (e.g., hat or jacket).
  • Specify size, color, and quantity or leave notes (e.g., "LA Dodgers cap, size M").
  • Review fees (Product cost + local shipping to Mulebuy’s warehouse + Int’l freight).

Step 4: Mulebuy’s Agent Process

After payment confirmation via PayPal, credit card, or Wise:

  1. Mulebuy purchases the item on your behalf.
  2. They perform quality control (photos available upon request).
  3. Repackage for international shipment (reduces volumetric weight costs).

Step 5: Shipping & Delivery

Choose a shipping method:

Method Estimated Time Tracking
EMS or ePacket 10–20 days Yes
DHL/FedEx 3–7 business days Yes

Mulebuy provides updates and a customs declaration assistance to avoid delays.

Advantages of Mulebuy Over Alternatives

  • Price Transparency: No hidden fees; prepay deposit, settle balance later.
  • Guarantees: Full refunds if items are counterfeit (supports screenshot comparisons).
  • Consolidation: Save by combining multiple purchases into one shipment.

Troubleshooting & Support

If issues arise:

  • Live chat or email support (responses within ~3 hours).
  • Leverage their dispute resolution if sellers ship wrong/damaged items.

For updated insights, bookmark the Product Reference Guide

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